Product Overview

The GE Multilin 369-HI-R-M-0-0-0-E is a robust, digital relay designed for the comprehensive protection, control, and management of medium to high-voltage motors. Used extensively in heavy industrial sectors such as Oil & Gas, Mining, and Water Treatment, the 369 series provides advanced diagnostics and trip logic to prevent costly motor failures and downtime.
At Xiongba Automation, we specialize in supporting procurement teams and trading companies in emerging markets (Southeast Asia, Middle East, Eastern Europe, and South America). We understand that for these critical infrastructures, "close enough" is not an option. Our "Open and Professional" business model ensures that every 369-HI-R-M-0-0-0-E is technically verified and revision-matched before it leaves our warehouse.

Understanding the Configuration Code:

• 369: Base Motor Management Relay.
• HI: High Voltage Control Power (125/250 V DC, 120/240 V AC).
• R: Rear terminal connection.
• M: Modbus protocol communication.
• 0-0-0: Standard options (No Profibus/Fiber/Enhanced Display options).
• E: Enhanced faceplate (with advanced LED indicators and interface).

Verification & Risk Control

As an industrial spare parts trading supplier, our focus is identification accuracy and shipment traceability. We offer these 8 guarantees for every GE 369-series relay:
1. Label Photo Confirmation (Recommended): We provide high-resolution photos of the configuration label (369-HI-R-M-0-0-0-E) to ensure the hardware string matches your requirement exactly.
2. Optional Live Video Inspection: We can open the package on a real-time video call, allowing you to verify the model string, casing integrity, and faceplate condition live.
3. 12-Month Warranty: All units come with our standard 12-month B2B warranty for long-term reliability.
4. Shipment Tracking Support: Full transparency with real-time tracking numbers provided immediately upon dispatch via air or sea.
5. COO / COC Assistance: We assist with Certificates of Origin and Conformity upon request to streamline your local customs clearance.
6. Pickup at Headquarters Supported: We welcome appointment-based pickup at our facilities for your agents or representatives.
7. Manual/Datasheet Assistance: We provide reference matching and PDF documentation based on your specific revision.
8. Professional Neutral Handling: For our trading partners, we offer Neutral Packaging to ensure your relationship with the end-user is fully protected.

RFQ Checklist (Copy & Paste)

To receive a rapid and professional quote for the GE 369-HI-R-M-0-0-0-E, please complete the following:

Part number: 369-HI-R-M-0-0-0-E
Quantity: ___
Destination: ___ (e.g., UAE, Indonesia, Poland, Brazil)
Label photo required: Yes / No
Manual/datasheet/PDF assistance: Yes / No
COO / COC: Yes / No
Delivery preference: courier / air / sea / pickup

FAQ

Q1: What does the "E" suffix signify in the 369-HI-R-M-0-0-0-E model?
A: The "E" stands for the Enhanced Faceplate. This version provides more comprehensive LED indicators and a more intuitive user interface compared to the standard model. It is often preferred by site engineers for faster troubleshooting and status monitoring.

Q2: Can I use this relay if my control power is 24V DC?

A: No. The "HI" designation indicates this unit requires high voltage control power (125/250 V DC or 120/240 V AC). If your system uses 24/48V DC, you would need the "LO" power version. Xiongba Automation can help you verify your system’s power requirements to avoid incorrect ordering.

Q3: How do you support traders shipping to restricted or complex regions?

A: We are experts in flexible global logistics. We provide neutral packaging and documentation upon request, allowing you to act as the primary supplier to your client. We focus on technical accuracy and logistical reliability so you can manage your market with confidence.

Related Models

The 369 is usually equipped with a corresponding CT (current transformer) or communication module. You can also search for relevant spare parts for the GE 369 (such as CT modules) to obtain a one-stop procurement solution.

369-HI-R-M-F-E-H-E 

369-LO-0-M-F-E-0-0 

469-P5-HI-A20-E

503-26606-21

IC800SSI228RD2-CE

PV2121ED160012CT

CT7P70500470CW24

IC754CSL12CTD

DS200TCTGG1AFF

MCTI4OF1AB0751F

IS200ECTBG1ADE

DS200TCTGG1AFF

CT11T7F10PN1 PMC676RCTX

V2.3 01 16 C1145 CR11 V2.X

IC754CSL12CTD